Warranty and Guarantee Policies
Guarantee and Liability
The purchaser agrees to accept all shipments with the distinct understanding that our liability does not exceed the invoice value of the merchandise shipped.
Guarantees and Warranties
C.R. Laurence Company has a policy of handling quality merchandise from responsible manufacturers. These manufacturers supply their own guarantees and warranties, and generally do not allow distributors to make adjustments, replacements, or to accept for return or exchange any defective or unsatisfactory item without written permission. If you have any questions regarding the actual warranty or guarantee of any product, please contact CRL Customer Service. We will be happy to assist you.
Limitation of Warranties
All C.R Laurence Company products and materials are sold subject to the terms and conditions set forth in our publications. All statements, technical information and recommendations regarding such products are based on tests and examinations believed to be reliable, but C.R. Laurence Company neither guarantees nor warrants their accuracy or completeness. Living finishes, such as Oil Rubbed Bronze are designed to change over time and with normal use may rub off or change appearance. Therefore appearance changes for living finishes are not considered manufacturing defects and not covered by this warranty.
It shall be the sole responsibility of the user to determine the suitability of the C.R. Laurence product or material for each intended use, and the user shall assume all risks and liability in connection with the use, or inability to use, the product or material.
To the exclusion of all other remedies, C.R. Laurence warrants and agrees to replace, or at its sole option, to refund the purchase price of that portion of any material or product supplied by C.R. Laurence Company, which is proven upon inspection within thirty ( 30 ) days of the date of receipt of such product or material, to be defective in material or workmanship. No salesperson, agent, employee or representative of C.R. Laurence Company has any authority to enlarge or change the terms of the warranty. In no event shall C.R. Laurence Company be responsible for any special, indirect, consequential or incidental damages or loss, including, without limitation, loss of profits or revenues, economical losses and loss of use, whether statutory or based on theories of contract or tort. There are no other agreements, understandings, representations or warranties, express or implied (including any regarding merchantability or fitness for a particular purpose) not specified herein.
Product Specific Warranty/Guarantee Information